Shipping policy
Shipping
We offer complimentary standard shipping on orders above $200. We estimate an average of 5-10 business days from order date to order receival.
US customers may elect to upgrade their order to 1 or 2-day shipping for an additional fee. Please refer to our shipping options at checkout for details regarding your delivery options. We are working hard to get your order to you as quickly as possible! All orders will be delivered Monday-Friday, as we do not offer weekend delivery.
Please note that 1 and 2-day shipments will not deliver on Saturdays, Sundays or holidays.
If an item you ordered is on backorder, it will be noted on your email receipt. Posted shipping dates are estimates and backorders may be shipped up to 4 weeks before or after the posted date. Backorders are charged when placed but may be canceled at any time prior to shipping for a full refund.
Should you have any questions, please feel free to send an email to: info@threadsandtable.com
Returns:
If you are unsatisfied with any portion of your purchase, you may return your items within 30 days after receiving your shipment was delivered. Delivery is defined as the date the shipment was marked delivered by the carrier's tracking number. Returns are refunded in the original payment form, minus any shipping and handling that may have been charged.
If a discount was applied at purchase, that discount will be proportionally applied to the credit.
If a payment was made using a gift card along with another form of payment, the refund will be first applied back onto the gift card. Any remaining credit will be applied to the secondary form of payment.
Gift cards and international purchases are not eligible for returns. If you were the recipient of a product as a gift, returns shall be honored if requested within 30 days of the original purchase and refunds shall be issued in the form of a store credit only.
All products
We fully stands behind the quality of our products. You can return your item within 30 days of delivery and receive a full refund in the original payment form. If payment was made using a gift card along with another form of payment, the refund will be first applied back onto the gift card. Any remaining credit will be applied to the secondary form of payment.
If a product bundle was purchased, all contents of the bundle must be included in the return. We will not accept partial bundle returns.
Once your return is delivered, please allow 5-10 business days for it to be inspected, processed and refunded. Threads and Table does not accept returns on gift cards or international purchases. We apologize for any inconvenience this may cause.
Threads and Table does not accept returns after 30 days.
To exchange your return for another item, please go through our return process for a refund. You may then purchase the item of your choice at your convenience.
We reserve the right to limit quantities of products purchased by you and to revise, suspend, or terminate a sale, event, or promotion at any time, and without notice (including after an order has been submitted and/or acknowledged). We make no guarantee that all products described on the Site will be available at all times. Please refer to our Terms of Service for additional information.
